Virtual Group Coaching: Process Consultation Reimagined

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60 Mins
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Virtual group coaching (VGC) is the term used to describe efforts by executives, managers, team leaders, or employees to encourage group dynamics in virtual work settings. It is a specialized term used to describe a way of reinventing so-called process consultation, which is a change effort designed to facilitate improvements in group dynamics among residential (work-from-a-central-office) employee groups. This session focuses on VGC, showing how it can help to improve productivity with work-from-home employees.

Why Should You Attend
The global pandemic, caused by Covid-19, has forced many people to work from home. In fact, of all U.S. workers, 56 percent could do all or some of their work from home. It is estimated that (

 » 5 million employees (3.6% of the U.S. employee workforce) currently work-at-home half-time or more
 » Regular work-at-home has grown 173% since 2005, 11% faster than the rest of the workforce (which grew 15%) and nearly 47x faster than the self-employed population
 » 43% of employees work remotely with some frequency
 » 62% of employees say they could work remotely
 » Studies repeatedly show desks in central offices are vacant an estimated 50-60% of the time.
 » 80% of employees want to work from home at least some of the time
 » 35% of employees would change jobs for the opportunity to work remotely full time (47% of Millennials and 31% of boomers); 37% would do so to work remotely some of the time (50% of Millennials and 33% of Boomers)
 » Flexibility is one of the highest-ranked benefits by Millennials
Yet few managers have been given training on how to manage work-from-home employees, and fewer still have been given special training on how to encourage group dynamics and group interaction among virtual workgroups or work teams. As nearly everyone knows, working from home is not the same as working from a central office, and it requires new management approaches and new ways for workers to work together to achieve results.

Objectives of the Presentation  
 » Define virtual group coaching
 » Describe the characteristics of highly productive virtual groups
 » Summarize how to facilitate more effective interaction among work-from-home employee groups
 » Discuss a model that can guide the implementation of a virtual group coaching effort
 » Evaluate how well a small group or team is working together and identify ways to intervene to improve group interaction to get more effective work results from a team

 Areas Covered in the Session 
 » Introduction
 » What Is Virtual Group Coaching, and Why Should You Care?
 » What Approach Can Guide Use of Virtual Group Coaching?
 » Summary and Final Q & A

Who Will Benefit 
 » Front-line supervisors who oversee work-from-home workers
 » Operating managers/middle managers who oversee work-from-home workers
 » Vice Presidents of HR in organizations that have many work-from-home employees
 » HR managers and HR professionals in organizations that have many work-from-home employees
 » Directors of Organization Development in organizations that have many work-from-home employees
 » Directors of Talent Management in organizations that have many work-from-home employees
 » Learning and Development (L & D) professionals in organizations that have many work-from-home employees

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